PPF has a new Discussion Forum. Have a look ====>

 

A patient writes:

A BIG THANK YOU!

Just to keep you informed: I had to ring my insurers this morning for an authorisation for my husband.  The authorisation was accepted by the agent. I did mention that I was not pleased with my previous authorisation interview with them and that I felt that his colleague stuck to a “tick box” exercise. He was quite apologetic and said that he will make a note of it for me.

So, thank you. Having PPF in the background gave me courage. You fulfil a very important role.

With kind regards,

Mrs S B

May 2015

See also another plaudit.

Our  TOP ISSUE  for private patients is still ‘Open Referral’ – it does have different names depending on which company is ‘offering’ it.  This might matter to you, so please follow the link to see our opinion. We’d like to hear yours and have set up a blog  via the button on the left or click here… or go to Twitter, LinkedIn or Facebook via the buttons on the left!

 The Private Patients’ Forum

We are committed to helping you to be treated fairly when you decide to use private medical care. Quite a lot of people are worried – see moneysavingexpert.com

Because we believe that private medicine is an important option, we have packed this site with information ranging from how to choose private healthcare insurance, how to choose a consultant and a hospital.  You may like to look at video that tells some of the advantages of using the private sector – click here. Do let PPF know if we can provide other information that will help you to now more about private healthcare. Have a look at our sections on your rights as a patient and information on how to complain.

Become an Individual Member and help us by telling us how we can provide a better service to Private Patients.  Tell us about your experiences – we need these to help us make a difference for private patients. Click here to go to a page where we will soon have surveys to enable you to tell us your experiences.

The Competition & Markets Authority  has been doing some very useful work in its Private healthcare market investigation.  There is a wealth of stuff to read on its site including, of course, the submissions made by this forum.  We have brought quite a bit together on a new page which you can reach by clicking here.

 

*** Do you have this problem? ***

A number of folk have contacted us about opaque/unclear clauses in their private medical insurance contracts.  If you have an example, could you blog or send it to us via ‘Have your say’, please?

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