For some time, PPF has recommended that people thinking of buying private medical insurance should look at the Association of British Insurers guidance. We have signposted that guidance from our ‘How to choose insurance‘ page. It was useful therefore for PPF to put ABI faces to names and to exchange views on the private healthcare market.  ABI learned how, currently, complaints about insurers dominate PPF’s “postbag”. Not all the sector insurance companies are members of ABI but there is value in patients knowing about the organisation that aims to provide consumers with general information on insurance and to promote best practice, transparency and high standards within the industry. Good, too, that ABI knows about PPF and what patients are saying about insurers.

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